Project: Paint or Stain Exterior Surfaces
Everything from beginning to end was exceptional. We had begun this project with another contractor who completely failed us in so many ways, and left the project right in the middle of the work process, so we were a little wary to begin again. However Julie and Stacy are truly ethical and professional. They arrived as scheduled to give us an estimate which they produced very quickly at what we considered a very reasonable price. They provided a time frame for when the work would begin and be completed. (This was a fairly major painting project on a 3-story 125-year old Victorian house.) The workers arrived as promised, and worked diligently. They were friendly and courteous. At the end of each day they cleaned up and put things away and in order. Our previous contractor left huge messes at the end of each day. They communicated with us regularly to be sure the project was going well. When the weather was a problem, they let us know what they planned for the day and showed up when they said they would. When the job was complete they inspected it with us and said if we later found anything that needed a touch-up or adjustment to just let them know and they would return. (We haven't so far.) The job was completed promptly, efficiently and on time as promised. The work was done beautifully by highly competent and professional craftsmen. we are very pleased and would definitely use them again if we were to need such services in the future. There is critical attention to detail and customer satisfaction. I have to think that the one critical review that they received was a case of mistaken identity. It does not jive with anything that we experienced.